Context

About Context

Context provides an innovative AI-driven solution that converts knowledge bases into automated support bots. Targeted at businesses, it streamlines customer interactions, minimizes reliance on human agents, and enables users to gather insights from real queries, enhancing both product and documentation for optimal user experience.

The pricing plans of Context include flexible tiers catering to different business needs, offering essential features such as 24/7 bot support, multi-source data integration, and real-time feedback tracking. By upgrading, users unlock additional functionalities, ensuring tailored support and enhanced customer satisfaction at every level.

Context features a user-friendly interface designed for seamless navigation and efficient service. Its intuitive layout allows users to easily import documents, install support bots, and access analytics, ensuring a smooth experience while maximizing productivity in managing customer inquiries and support solutions effectively.

How Context works

To get started with Context, users begin by importing documents from various sources, including websites and PDFs, ensuring seamless integration. They then install Context's support bots across multiple platforms like websites and messaging apps. This process allows users to provide customers with 24/7 automated tech support, track feedback, and refine documentation for better service.

Key Features for Context

GPT-4 Enabled Responses

Context harnesses the power of GPT-4 to deliver accurate, AI-driven answers for technical inquiries. This innovative feature ensures users receive timely and relevant support, significantly reducing the need for human involvement and enhancing overall customer satisfaction through quick and precise responses.

Multi-source Data Integration

Context's multi-source data integration allows users to import information from various platforms, enhancing the support bot's capability to provide accurate and relevant responses. This unique feature streamlines the support process, ensuring users have access to comprehensive knowledge for optimal customer interactions.

Response Ranking System

The response ranking system in Context empowers users to evaluate the helpfulness of bot replies. By marking responses as helpful or unhelpful, users can effectively improve the bot's accuracy and relevance, ensuring that customers receive the best possible assistance tailored to their needs.