CX Assist

About CX Assist

CX Assist revolutionizes email management with AI-powered personalized responses. Catering to sales teams, freelancers, and support departments, it automates routine inquiries, improving efficiency. Users can train the AI on their content, ensuring consistent brand tone, freeing time for more impactful tasks, ultimately enhancing customer experience.

At CX Assist, pricing plans range from a free trial allowing 50 emails to business plans for larger teams. The Pro plan offers 5,000 emails per month for small businesses, while the Scale plan caters to high-volume needs with 50,000 emails/month at affordable rates. Users benefit from scalable solutions.

The user interface of CX Assist is designed for seamless navigation, featuring intuitive layouts and user-friendly features. With easy account setup and customizable settings, users can quickly access their email management capabilities, ensuring a smooth and efficient experience while leveraging powerful AI tools within CX Assist.

How CX Assist works

To get started with CX Assist, users sign up through Google or Microsoft, allowing access permission. They then train the AI using their content, such as emails and documents, assuring personalized and accurate responses. Once the basic knowledge is set, users can establish customized rules for email management, balancing AI assistance and human oversight effectively.

Key Features for CX Assist

Personalized AI Responses

CX Assist's unique feature is its ability to provide personalized AI-driven email responses tailored to each brand's tone. This allows businesses to engage with clients effectively, ensuring prompt communication and enhancing overall customer satisfaction by addressing inquiries quickly and accurately.

Intelligent Workflow Management

The intelligent workflow management feature of CX Assist allows users to set personalized rules for email handling. By defining parameters like urgency and keywords, businesses can ensure that emails are addressed by the right human or AI assistant, optimizing productivity and response times.

Training Capability

CX Assist lets users train the AI using their own emails and content, ensuring that responses reflect their brand voice. This training capability enhances the quality of interactions, allowing for tailored communication that resonates with clients, ultimately strengthening customer relationships.