Kastro

About Kastro

Kastro is an innovative AI-first customer support solution designed for startups and indie hackers. Its unique AI ChatBot, powered by ChatGPT, aids in handling repetitive queries, allowing support teams to focus on complex issues. Kastro streamlines user interactions and enhances productivity for efficient customer service.

Kastro offers a free trial followed by flexible subscription tiers, catering to startups and indie hackers. Each tier provides scalable support features like AI ChatBot integration and enhanced analytics. Upgrading allows users to access advanced tools for better customer engagement and interaction management, enhancing overall support efficiency.

Kastro features a user-friendly interface designed for quick navigation, making customer support management seamless. Its layout includes essential tools like live chat and a knowledge base, ensuring users find what they need effortlessly. The intuitive design of Kastro enhances user experience, bolstering productivity and client satisfaction.

How Kastro works

Users begin with Kastro by signing up and integrating the platform into their support system. Onboarding involves customizing the AI ChatBot with relevant FAQs and help center articles. Users can then monitor interactions, receive suggested responses while chatting, and leverage unique features like typing suggestions, creating a streamlined support process.

Key Features for Kastro

AI ChatBot Integration

The AI ChatBot integration at Kastro enhances customer service by automatically addressing repetitive queries. Leveraging ChatGPT technology, this feature enables support teams to focus on intricate issues, significantly improving response time and user satisfaction.

Automated Offline Responses

Kastro's automated offline responses ensure customers receive immediate assistance, even when support teams are unavailable. This feature enhances user engagement and satisfaction, providing consistent support and useful information whenever users seek help.

Help Center Integration

Kastro seamlessly integrates a professional help center within the support widget, allowing users to find answers quickly. This feature empowers customers to self-service their queries, reducing support volume and improving efficiency for support teams.