Knowbo
About Knowbo
Knowbo is a revolutionary platform designed for businesses wanting to enhance customer service through custom chatbots. By simply entering your website URL or sitemap, Knowbo enables the creation of a chatbot that autonomously learns directly from your content, delivering real-time assistance to users and improving their experience.
Knowbo offers a flexible pricing structure, including a free 7-day trial across all plans. Options range from a Starter plan at $19/month for small websites to an Ultimate plan at $79/month for comprehensive needs, ensuring businesses can find a perfect fit for their documentation and customer service demands.
Knowbo features an intuitive interface designed for seamless user interaction. Its user-friendly layout simplifies chatbot creation and customization processes, enabling businesses to develop a personalized chatbot experience effortlessly while ensuring users can navigate smoothly through all functions and capabilities.
How Knowbo works
Users interact with Knowbo by first training their chatbot using their website's sitemap URL. The platform automatically gathers information, allowing businesses to customize their chatbot's look and feel to align with their brand. With easy embedding options, users can swiftly integrate the intelligent chatbot into their website, providing immediate assistance to customers.
Key Features for Knowbo
Automatic Learning from Sitemap
Knowbo features an automatic learning process from your website’s sitemap, enabling the chatbot to continuously update its knowledge. This unique capability ensures that the chatbot always provides accurate and current information, streamlining customer interactions and enhancing overall user satisfaction.
Easy Customization Options
Knowbo offers comprehensive customization options, allowing businesses to tailor their chatbot's appearance and functionality. Users can adjust colors, logos, and texts to achieve brand consistency, creating a more engaging customer experience while reinforcing their brand identity through the chatbot.
Real-Time Customer Support
Knowbo delivers real-time customer support through its chatbots, providing instant answers to user inquiries. This essential feature reduces response times, improving user satisfaction and significantly alleviating the workload of customer service teams, allowing them to focus on more complex issues.
FAQs for Knowbo
How does Knowbo ensure the chatbot stays up-to-date with website changes?
Knowbo ensures your chatbot remains current by automatically updating its knowledge base whenever new content is added to your website. By linking directly to your sitemap, it learns and adapts in real-time, allowing users to receive prompt and accurate information based on the latest updates, enhancing their experience.
Can I customize my chatbot to reflect my brand's identity?
Yes, Knowbo allows extensive customization of your chatbot’s visual elements and behavior. You can modify colors, images, texts, and logos to align with your branding strategy. This ensures that your chatbot seamlessly integrates into your website while keeping your brand identity consistent across all platforms.
How does Knowbo handle complex user queries effectively?
Knowbo is designed to tackle complex user queries effectively by learning directly from your company’s website. As the chatbot gathers knowledge from your content, it becomes adept at understanding and responding to intricate questions, ensuring users receive comprehensive assistance tailored to their specific needs.
What unique feature does Knowbo offer to enhance user engagement?
Knowbo enhances user engagement through its ability to learn dynamically from your website's content. This innovative feature allows the chatbot to provide relevant answers instantly, actively improving user interactions without the need for constant manual updates, thereby positioning it as a valuable tool for business communication.
What happens if I reach the message limit on my subscription?
If you exceed your message limit with Knowbo, new users will be unable to initiate chats until the following day, while ongoing conversations will remain active. This approach ensures that current users do not get disrupted, maintaining service continuity and enhancing their overall experience with your chatbot.
How does Knowbo simplify the integration of chatbots into existing websites?
Knowbo simplifies chatbot integration by providing an easy-to-use embedding code snippet that can be added to the HTML of your website. Users can quickly register their chatbot with minimal technical skills, allowing for immediate deployment and enhancing user interaction without the need for extensive development resources.
