SiteGPT

AI-powered customer support chatbot that answers questions and automates support for websites.
August 13, 2024
Web App
SiteGPT Website

About SiteGPT

SiteGPT revolutionizes customer support by utilizing AI-powered chatbots trained on your website’s content. This innovative approach allows businesses to provide instant and personalized responses, effectively reducing support tickets and enhancing customer satisfaction. Whether you run a small business or a larger operation, SiteGPT can supercharge your support team.

SiteGPT offers flexible pricing plans tailored to various business needs, including a 7-day free trial. Users can choose from basic to advanced tiers, gaining access to personalized onboarding, lead generation features, and extensive integrations. Upgrade plans increase chatbot capabilities and support options for growing teams, enhancing efficiency and value.

The user interface of SiteGPT is designed with seamless navigation and intuitive design principles in mind, ensuring a smooth browsing experience. Users can easily embed chatbots and adjust settings within the clean layout, allowing easy interaction with their AI tools. SiteGPT's user-friendly platform enhances usability, making customer support automation simpler.

How SiteGPT works

Users begin by syncing their training data with SiteGPT, allowing the AI to learn from their website content effectively. After training, they can install the chatbot on various sites using a simple embed code. Users also receive daily email summaries of interactions and can refine chatbot responses using real chat history, enhancing the support experience.

Key Features for SiteGPT

Personalized Chatbot Training

SiteGPT's personalized chatbot training feature enables users to create a custom AI that reflects their brand's voice and knowledge. By training the chatbot on specific website content, businesses ensure it provides accurate, relevant answers, significantly enhancing customer interactions and satisfaction.

24/7 Customer Support

With SiteGPT, businesses benefit from round-the-clock customer support powered by AI. This feature ensures immediate responses to user inquiries, greatly improving customer satisfaction and allowing companies to focus their human resources on more complex issues while the chatbot handles routine queries efficiently.

Live Agent Escalation

SiteGPT offers a seamless transition to live agent support when needed, ensuring users receive the best possible assistance. This unique hybrid solution balances AI efficiency with human touch, enhancing customer service quality and providing a comprehensive support system that addresses all inquiries.

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