Social Intents
About Social Intents
Social Intents helps businesses enhance customer service through its innovative live chat and AI chatbot solutions. Targeted towards small businesses, marketer teams, and customer support channels, it allows seamless communication via platforms like Microsoft Teams and Slack. Solve customer inquiries in real-time, improving overall satisfaction with Social Intents.
Social Intents offers a variety of subscription plans designed for different business needs. Ranging from Starter to Business tiers, prices start at $39/month. Each plan includes unique features like chatbot training and unlimited agents. A 14-day free trial allows users to explore the platform without commitment.
The user interface of Social Intents is designed to provide an outstanding browsing experience. Its intuitive layout facilitates easy navigation through live chat features, managing chatbot interactions, and engaging with customers. Unique functionalities like integration with popular platforms enhance usability, ensuring users appreciate Social Intents' efficiency.
How Social Intents works
Users begin by signing up for Social Intents and selecting a plan that suits their needs. After connecting to their preferred communication platforms like Microsoft Teams or Slack, they can embed the live chat widget on their website. The user-friendly system allows staff to chat with visitors in real-time while training chatbots to handle various inquiries, streamlining customer interactions effortlessly.
Key Features for Social Intents
AI-Powered Chatbots
The AI-Powered Chatbots feature of Social Intents enables businesses to automate customer interactions effectively. These chatbots leverage machine learning to understand and respond to inquiries, providing swift resolutions and enhancing overall customer support experiences, making Social Intents an invaluable tool for user engagement.
Real-Time Customer Support
Social Intents offers Real-Time Customer Support that allows businesses to engage with website visitors immediately through integrated platforms. This feature not only improves response times but also enhances customer satisfaction, ensuring that users receive timely assistance for their inquiries and needs.
Team Collaboration Integration
Team Collaboration Integration allows Social Intents users to communicate seamlessly within existing platforms like Microsoft Teams and Slack. This unique feature reduces the need for switching between apps, facilitating efficient team collaboration while managing customer interactions, making it easier to provide consistent support.
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