LiveChat

About LiveChat

LiveChat is designed for businesses seeking to enhance customer interactions through intelligent automation. By utilizing advanced OpenAI technology, Chat Summary offers automatic generation of chat summaries, saving time and enhancing understanding. This innovative feature allows users to efficiently access insights, thereby improving the overall support experience.

LiveChat offers flexible pricing plans including a free trial of 10,000 tokens, with monthly subscriptions catering to different needs. The Plus plan provides 3,000,000 tokens for $24/month, while the Premium plan offers 5,000,000 tokens for $40/month. Upgrade for higher value and access to greater resources.

LiveChat features a user-friendly interface that simplifies navigation and enhances the user experience. Its clean layout allows seamless access to key functionalities, including chat summaries and reports. With intuitive design elements, LiveChat ensures users can easily manage their token usage and efficiently review chat transcripts.

How LiveChat works

Users begin their LiveChat experience by signing up and obtaining an initial quota of 10,000 free tokens. Once onboarded, they can navigate to the Chat Summary app where automatic summaries of chats are generated when archived or tagged. Users can also manually generate summaries whenever needed, significantly boosting productivity.

Key Features for LiveChat

Automatic Summary Generation

The automatic summary generation feature of LiveChat utilizes advanced OpenAI technology to provide effortlessly precise summaries of chat transcripts. This innovative functionality saves users significant time and effort, allowing them to quickly grasp the key points of interactions without having to peruse entire transcripts.

Reports Section

LiveChat’s reports section offers users an excellent way to track past summaries efficiently. It includes detailed insights like chat IDs and token usage, empowering users to monitor their application's performance. This unique feature enhances transparency, helping users manage resources effectively and access historical data easily.

Token Management

LiveChat features a flexible token management system that allows users to easily track and manage their usage. Users can accumulate their initial free tokens without expiration and can customize their token purchases based on needs, ensuring they always have the necessary resources for efficient chat summarization.